You may request a return within 30 days of receiving your order.
To be eligible for a return, items must:
Be unused and in their original condition
Include all original packaging, accessories, and inserts
Be free from damage caused after delivery
Include proof of purchase or order confirmation
We reserve the right to refuse returns that do not meet these requirements.
The following items are not eligible for return unless they arrive damaged or incorrect:
Digital products or downloadable content
Gift cards
Mystery boxes (unless damaged or incorrect)
Clearance or final sale items
Opened collectible items where the original factory seal has been broken
Items marked as “Final Sale”
If your order arrives:
Damaged
Defective
Missing items
Incorrect
Please contact us within 7 days of delivery.
To help us resolve your request quickly, please include:
Your order number
A description of the issue
Clear photographs of the item
Photos of the shipping box and packaging (if applicable)
We will evaluate the issue and, when appropriate, provide a replacement, exchange, store credit, or refund.
To request a return, please contact our customer support team with:
Your order number
The item(s) you wish to return
The reason for your return
Customer Support:
Website: https://marvelouscomics.shop/
Email: [Insert Customer Support Email]
Our team will provide return instructions before any item is shipped back.
Please do not send returns without prior authorization.
Unless the item was incorrect, defective, or damaged upon arrival:
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We recommend using a shipping service that includes tracking and insurance for valuable collectibles.
Marvelous Comics is not responsible for returns lost during transit.
After we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, refunds will be issued to your original payment method.
Please allow:
2–5 business days for inspection
5–10 business days for your payment provider to process the refund
Processing times may vary depending on your bank or payment provider.
We will gladly replace items that are:
If you would like to exchange an item for a different size, edition, or product, please contact us before returning your order.
Exchanges are subject to product availability.
Orders may be canceled before they have been processed or shipped.
Once an order has entered fulfillment or has shipped, it cannot be canceled and must follow the standard return process.
Pre-order cancellations may be accepted before inventory has been allocated for shipment.
Once a pre-order has entered processing, cancellation may no longer be possible.
Please review individual product listings for any specific pre-order terms.
If an order is refused or returned because:
We may deduct the original shipping charges and any return shipping fees from the refund.
Customers are responsible for any:
Customs duties
Import taxes
VAT
Brokerage fees
These charges are not refundable by Marvelous Comics.
To protect our customers and our business, we reserve the right to refuse returns or refunds in cases involving:
Fraudulent claims
Excessive return activity
Abuse of our return policy
Returned items that do not match the original shipment
Nothing in this policy limits any rights you may have under applicable consumer protection laws. If local law provides greater protections than this policy, those legal rights will apply.
If you have any questions about returns or refunds, please contact us.
Marvelous Comics
Website:
https://marvelouscomics.shop/
Email:
sales@mrveloustales.shop
Business Address:
We appreciate your business and thank you for shopping with Marvelous Comics!